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Privacy Policy

Effective Date: 17/02/2026

 

1. Overview

AGAFAY LLC respects your privacy and processes personal data only as necessary to deliver requested CRM configuration services.

2. Information We Collect

We may collect:

  • Name

  • Email address

  • Company name

  • CRM platform details

  • Service request information

We do not store payment card information. Payments are processed securely via Stripe.

3. CRM Access

Clients may grant temporary CRM access via delegated permissions or admin invitations for configuration purposes.

We do not request or store account passwords.

Access is used strictly for service implementation.

4. Legal Basis (EEA/UK Clients)

For clients in the European Economic Area or United Kingdom, data is processed under:

  • Contractual necessity

  • Legitimate interest for service delivery

Clients may request access, correction, or deletion of their data via email.

5. Data Retention

Service records may be retained for up to 24 months for operational and legal purposes.

After this period, data may be deleted or anonymized.

6. Data Security

We implement reasonable administrative and technical safeguards to protect client information.

7. Third-Party Services

Payments are processed via Stripe.
Stripe’s privacy policy applies to payment processing.

8. Contact

For privacy-related requests:

support@agafay.shop